Customer service


Forms are sent to us in the following ways:

  • Scan and e-mail to
  • Fax to 23 10 79 49
  • Per mail to: MyCall AS v/kundeservice, Postboks 4444 Nydalen, 0403 OSLO.

Click on form to download the PDF. If you don't have Acrobat Reader, download it for free here.

Our forms

Form in the case of identity theftDownload
Ownership change form
Form to order mobile plan for companyDownload
Form to order prepaid number for companyDownload
Form of registration and/or porting prepaid numberDownload
Form to block the registration of a prepaid number or subscriptionDownload
Form to collect several subscriptions on one invoiceDownload
Form to cancel an already placed orderDownload
Form to order the cancellation of existing subscriptionDownload