New in Norway – Important tips!

New in Norway – Important tips!

Welcome to Norway! Most of us working at Mycall were at some point new to the country as well and we know it might be quite overwhelming! There are lots of things to sort out, so we have collected some important tips to help you get started quickly.


Updated 20.05.22

1. Get a norwegian SIM card without D-Number!

The first thing you need to get is a Norwegian SIM card for your phone. There are lots of things to organise when you are new in Norway and a working mobile phone, and a phone plan is key. From finding housing and getting a Norwegian bank account to learning Norwegian, job searching and getting all legal documents in order, you will need a SIM card. It works as your ID before you get an ID (social security number) in Norway, in terms of a D-number or a social security number.

Mycall is the only mobile operator in Norway that provides SIM cards without D-number, so this is a good place to start!
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Slawomir Sternik (Polish Customer Representative at Mycall)
Slawomir Sternik (Polish Customer Representative at Mycall)
Mycall can also help you to navigate through the jungle of stuff you need to fix when you first arrive.

2. Register at UDI website: The Norwegian Directorate of Immigration

UDI is the Norwegian Directorate of Immigration. Getting registered at their website is essential for emigrants that wish to live in Norway and that might take some time, so we advise you to get registered as soon as possible upon arrival. UDI will register you at the police, register you as a citizen living in Norway, assign all your rights that comes with living here, like free healthcare, and are responsible for emitting the D-number (temporary social security number in Norway).

The D-number is an identification number for people who don’t have a national identity number but have applied for residency or asylum or will be working and living in Norway for up to six months.

The D-number is a temporary solution and is provided by the National Population Register following an application from an approved requisitioner like UDI. If you are going to stay in the country for more than six months you may be entitled to a national identity number.

3. Get a Bank ID by opening a bank account online

To set up a Norwegian bank account and get a BankID you will need to have a D-number and a SIM card, so these things need to be in order first. Once you have it, setting up a bank account is easy and can be done online. All types of bills, from electrical bills to the rent is paid online with your BankID, the same goes for signing formal contracts, so it’s important to be connected to a Norwegian bank. Some of the most commonly used banks in Norway are DnB, Nordea and Sparebank 1.

In Norway everything is connected to your BankID. It´s a easy and simple way to access key norwegian services, and you can do it throught your phone. You can book an appointment with your doctor or pay your taxes using your BankID. Having a norwegian phone number is key.
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Remember: things take time

Once you’ve fixed the three essential steps you are pretty much set up and ready to start your life in Norway. But like Mycall employee Slawomir Sternik experienced when he moved from Poland to Norway in 2017, things can take time.

For Slawomir, getting a D-number was the easy part. The paperwork, on the other hand, took quite some time.

One of the difficult things about moving here was all the paperwork you have to do. It also surprised me how long it took to get a bank card and be connected to a bank. It took almost a month, which made it difficult to receive my first salary.

Be prepare and schedule your appointments at UDI in advance, make sure your have all your personal information and your new address correct and also, if you don´t get a job, that you have some money to support yourself for a while.

Are you new in Norway and need some help? You can contact our customer support at Mycall whenever you feel like it!